Frequently asked questions

• Our property records are scattered across spreadsheets and old systems. Can we fix that?

  Masterworks Real Property Management consolidates your full property inventory, ownership records, valuations, leases, maintenance history, and dispositions into one searchable, auditable system, so every team works from the same accurate data.

• How does Masterworks help manage leases and rental income?

  Real Property Management tracks every lease from execution through renewal and expiration, with automated alerts for key dates, integrated billing workflows, and a complete audit trail of all lease transactions, while receiving reminders for important milestones, so your rental income stays on track.

• Can our permitting team really go fully paperless?

  Masterworks Permitting digitizes the full permit life cycle, from online application submission through automated review routing, inspection scheduling, and final issuance, through governed digital workflows while maintaining complete permit records.

• How does the system handle property maintenance and improvements?

  Real Property Management tracks all maintenance activities, capital improvements, and work orders against individual properties, giving property managers a complete history of what has been done, what is scheduled, and what each property has cost over time.

• How does Masterworks Maintain connect with the rest of Aurigo Masterworks?

  Masterworks Maintain shares the same platform foundation as Masterworks Plan and Build, so property data, permit records, and operational information are visible alongside capital planning and construction delivery in one unified system.