Senior Vice President, Customer Experience

Pete Olds is Senior Vice President of Customer Experience at Aurigo, where he works with public agencies and infrastructure organizations to improve technology adoption, program delivery, and long-term customer outcomes. With more than 20 years of experience in consulting, enterprise technology, and professional services leadership, he brings deep expertise in organizational transformation, customer engagement, and large-scale government technology initiatives. Throughout his career, Pete has led consulting services organizations, guided complex implementation programs, and supported strategic initiatives for public sector and enterprise customers. His background spans professional services, proposal strategy, operational leadership, and customer success, with a focus on helping organizations modernize processes and deliver measurable business value.

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