What is Masterworks Community Engagement?
Community trust is of paramount importance; without it, projects can be delayed for years and cost more than the engagement that could have prevented it. Residents expect more than a comment box; they expect to see how their input shaped decisions. Masterworks Community Engagement is built into your capital planning system, so agencies can share project information, capture public input, and connect feedback directly to planning decisions. The result is a transparent record showing how community input influenced planning decisions, helping agencies build trust while keeping programs moving.
- Build the community support capital programs need to move forward
- Demonstrate how public input shaped real planning decisions
- Meet federal equity and environmental justice engagement requirements
Benefits of Masterworks Community Engagement
Build trust through project transparency
Turn feedback into planning decisions
Close the loop with the community
Reduce delays caused by public opposition
Key features of Masterworks Community Engagement
Publish projects through interactive maps
Give residents visibility into project locations, updates, and priorities through a map-based public portal.
Enable continuous community engagement
Move beyond periodic meetings with ongoing digital communication and participation.
Turn feedback into actionable insight
Analyze sentiment, identify themes, and understand community priorities at scale.
Spot trends quickly and stay compliant
Maintain documented engagement records and reporting to support transparency and compliance.
Integrate seamlessly across multiple platforms
You don’t have to change your legacy systems. Our products seamlessly integrate with over 100+ tools.
Integrate seamlessly across multiple platforms
You don’t have to change your legacy systems. Our products seamlessly integrate with over 100+ tools
Is Masterworks Community Engagement the solution you need?
Masterworks Community Engagement is built for planners, communication and outreach professionals, project managers, and engineers to transform how they gather and respond to community feedback efficiently, securely, and in real time.
Planning and outreach executives
When your projects are in the public eye, Masterworks Community Engagement keeps you ahead of the curve by providing a real-time view into what your community thinks, so you can respond quickly, adjust plans early, reduce costly opposition, and ensure every voice shapes the decisions that matter.
Planners, engineers, and project managers
Masterworks Community Engagement connects all feedback touchpoints into a single, trackable system so you can reach more people, capture feedback from every source, see what the community really thinks, and understand what really matters.
Trusted by 300+ customers | Grounded in 20+ years of capital program expertise
What we’re trying to do is
increase the number of
comments that we get and
provide more opportunities
for the public and elected
officials to provide
comments”
Rodney Mallet,
Press Secretary, State of Louisiana
Read case study
Frequently asked questions
How can Aurigo’s community engagement solution help us collect better public feedback?
Aurigo’s AI-native platform enables you to gather resident input through online surveys, maps, and meetings, reducing manual collection and providing richer, more representative feedback across your community. Real-time dashboards make it easier to spot trends and take action.
We struggle to analyze large amounts of feedback. Can this solution help?
With built-in AI sentiment analysis, the solution automatically identifies themes, tone, and emotions in responses, helping teams quickly understand public priorities without manual coding or spreadsheets.
How do we reach every resident, including those hardest to hear from?
The platform meets residents where they are via online surveys, interactive maps, and meetings across multiple channels, with multilingual support and accessibility for older adults and people with disabilities. That helps you gather input from a broader, more representative cross-section of the community, and meet accessibility and language-access requirements under the ADA and Title VI.
Will this solution help us meet public involvement and compliance requirements?
The solution streamlines public involvement workflows, provides audit-ready engagement records, and supports reporting that demonstrates compliance with public participation mandates, thereby reducing risk and enhancing transparency.
Can our teams get insights fast enough to influence project decisions?
Aurigo’s dashboards and analytics show trends in real time, letting planners and project teams see emerging concerns and sentiments instantly. This speed helps agencies adjust designs, communications, or plans before final decisions are made.
Get in touch
Connect with us to scale up the potential of your programs