This guide will help you set up your organization for success with the right metrics, solutions, reports, and processes required for accomplishing short-term and long-term investment goals in capital planning.
Key Performance Indicators, or KPIs, are a set of performance metrics that quantify how well an organization is reaching its most important objectives. When measured correctly, they let you know the health of your program.
The KPIs, your organization decide upon will drive internal decision-making and lead to opportunities for process improvement. And most importantly, when done transparently, stakeholders will have a clear view of the progress of your program or your project and justification for additional funding, if necessary.
In this guide, you will learn more about how to develop KPIs that are important to your organization, determine how you will gather the data, track, and ultimately report the status of the project or program to stakeholders.
It contains the following:
- Deciding what to track
- Deciding how to track
- Setting KPI targets
- Reporting KPIs
With accurate and up-to-date reporting on your KPIs, at any point, you should be able to answer the question, “Is my program about to hit a roadblock?”. With the right technology and process in place, the task of gathering program data in one location and in real time will set the standard for reporting KPIs now and in the future.
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