How Masterworks enables Pinellas County to deliver infrastructure while managing a growing capital improvement plan
Pinellas County manages an annual infrastructure budget of $135 million with more than 3,100 employees and at least 100 active capital improvement projects underway at any given time, ranging from small sidewalk repairs to major highway construction. The county needed a strategy to manage an expanding construction load without significantly growing its team.
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Pinellas County at a glance:
$135M
Annual infrastructure budget
104
Active Public Works CIP projects in 2022
3,100+
County employees
978,872
Population (2021 census)
Problem at scale
Pinellas County's contract management process was adequate but cumbersome, lacking automation and sophisticated reporting capabilities. The estimation, bidding, and contracting process involved excessive back-and-forth, with too many manual steps leaving the team open to errors and rework. Generating pay applications for contractors was time-consuming due to the absence of a single repository for contracted work and associated change orders. The county needed a configurable solution that could streamline operations, improve executive reporting, and scale as the program grew.
Aurigo's approach
The county invited four potential vendors to demonstrate their proposed solutions, then conducted a thorough due diligence process with input from all major stakeholders. Aurigo was selected because it best understood the county's requirements and had the most experience configuring an established off-the-shelf product to the specific needs of a public sector agency. Implementation began in March 2007, and the partnership has continued ever since.
Aurigo automated seven business processes for Pinellas County:
- Project requisition and approval
- Budget management
- Project status tracking
- Contract management
- Change order management
- Pay application process
- Field inspection
Business impact
More work delivered with the same team
through automated contract management and inspection processes
Faster response to consultant and contractor inquiries
through end-to-end contract visibility
Work records, completion status, and financial reporting
accessible to all stakeholders in real time
Improvements measured across
information management, financial records, reporting, and risk management
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